Spa Policy


Arrive

Your therapist will arrive 15 minutes before your session is to start. If you live in a gated estate please notify security of our arrival to ensure access. 

 

Set-Up

Our therapists bring the massage table, clean sheets, oils, and music to create the full massage experience.

 

Cancel or reschedule

You may cancel or reschedule your appointment up to 5 hour before the appointment time with no penalty

  • If you reschedule with less than 5 hour’s notice, you will be charged aNGN 5,000 fee*
  • If you reschedule with less than 30 minutes’ notice, you will be charged a NGN 8,000 fee*
  • If you cancel with less than 1 hour’s notice, you will be charged NGN 10,000 fee*
  • If you cancel with less than 30 minutes, you will be charged the full amount of the massage*

*If a therapist has not yet been assigned to your appointment you will not be charged.

 

Cleanliness

Please provide a clean room with adequate space for your treatment. The therapist might help to quickly declutter the room to provide a more calming space for your session.

 

Dress

Feel free to undress to your level of comfort. If you’d prefer to leave on undergarments, be our guest! Men should wear loose boxers so their upper thighs remain accessible; as long as they don’t cover an excessive amount of skin, most underwear types are acceptable for women.

If you feel more comfortable nude, you may undress completely and position your body under the sheet. Therapists are trained to properly drape your body to protect your modesty and theirs.

If you have long hair, bring a clip or tie to keep it out of the therapist’s way. Remove all jewelry or be prepared to take it off during your treatment.

 

Ends

We provide a strictly therapeutic, non-sexual massage. The session will be terminated upon any illicit or sexually suggestive remarks or advances. You will be charged full price of treatment and a refund will not be issued.