How do I book a massage?
What is your time frame for your massages?
A therapist will arrive at your location 15 - 20 minutes before your scheduled appointment time, to allow for setup. Massage duration is from 60 to 90 minutes.
What are your other services asides massage?
What if I am late for my appointment?
We encourage you to prepare for your massage, but we also understand that life can be unpredictable, we allow some grace time if you are running late. If you are more than 40 minutes late, we may have to reschedule your appointment.
What is your cancellation policy?
We encourage you to let us know if you need to reschedule, and give us at least 24 hours notice of any changes or cancellation. If less than 24 hours notice is given, we will charge 25% of the rate for the service scheduled and 50% for a no show. Please make arrangements for us to have access to your estate or home as this can sometimes cause cancellations.
What is your payment policy?
A booking fee of 25% of the rate of the service is required at the time of booking. You can make a secure payment online with Paystack, via bank transfer, or by using short codes. We also accept cash payments at the time of service. Personal cheques are not accepted.
What is the procedure after I check in?
You’ll be able to relax by taking a cup of tea or water until your appointment time, and we suggest this as a transition time to help you forget the world outside. We hope you’ll enjoy your cup of tea and chill to our music until it’s time for your appointment.
Your therapist will offer a brief consultation. For massage, you’ll undress privately, then lie face down on the massage table, with a sheet and blanket covering you. Early in the massage, your therapist will ask you whether the technique and firmness of touch are to your liking and may ask about the room temperature or volume of the music. Please feel free to communicate your thoughts at that time or at any time during your massage. Honest communication will help him or her give you the best massage possible.
After the massage is finished and you have dressed, you can take a cup of tea again or take a nap.
Will I need to shower before or after my massage?
If you prefer to shower before your massage there is absolutely no problem, but please be time conscious in order for you to enjoy the allotted time for your massage.
During the massage, we apply blended aromatherapy massage oils that are non-greasy. Most guests won’t feel the need for a shower. But if you wish, you may shower after your massage, or the massage therapist can use a steamed towel to wipe off any excess product. Just let your therapist know your preference.
How do I dress for my treatment?
Many clients prefer to remove all clothing. A sheet or towel will be used to drape the body, exposing only the part of the body that is being worked on. However, your comfort is paramount; if you wish to wear underwear, it’s okay!
Can I request for a particular therapist?
Yes. Some clients may prefer a particular therapist’s style. Other clients may want to try the styles of different therapists. If you have a preference, please let us know.